Drupal Assosiation Signature Supporting Partner
Drupal Assosiation Signature Supporting Partner
Canonical partner
Canonical partner
Leading contributor from drupal to India
Leading contributor from drupal to India
Drupal service panel provider
Drupal service panel provider
Free software associate member
Free software associate member
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GovCMS Vision

GovCMS offers a sustainable, fiscally responsible and transparent web content management platform for driving digital transformation in e-governance. You can create modern, feature-rich and efficient websites to connect better with your constituents – and see citizen engagement flourish. 

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GovCMS Services

GovCMS Solutions Consultancy
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GovCMS Solutions Consultancy

Framing a GovCMS strategy requires detailed planning as the platforms built using GovCMS are meant to be integrated with several systems and deliver exceptional citizen services. Combining our public services domain expertise with the industry-standard procedures helps us in delivering a crystal clear strategy for your agency. 

Discovery Workshop
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Discovery Workshop

Understanding organizational requirements and aligning it with the future roadmap is a crucial step for any GovCMS project. A well structured Discovery Workshops run by our Business Analysts and Technical Architects ensure this alignment. The roadmap prepared by this engagement will act as the blueprint of the project.

UI/UX Research & Design
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UI/UX Research & Design

We offer the full spectrum UX design services - UI/ UX Strategy consulting, Brand Identity, User Research, UI/UX Design, and Development -  for websites, enterprise software, and mobile applications. By applying design thinking and cognitive behavioural science to citizen experience, we create engaging designs for the government.

GovCMS Implementation
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GovCMS Implementation

If you are looking at implementing your digital strategies using GovCMS, we are your best bet. With Zyxware as your development partner, you have an expert team of Acquia certified Drupal developers with a decade of exclusive Drupal experience to put you on the road to success. Our experts will seamlessly integrate your solutions and equip your internal resources with the knowledge needed to

Mobile Application Development
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Mobile Application Development

Its becoming imperative for government agencies to have a mobile touchpoint to cater to the highly mobile younger citizens. Our expert team of mobile application developers can help government agencies and departments integrate mobility into their digital strategy and help them deploy mobile apps for operating systems like Android, iOS and Windows.

System Integration Services
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System Integration Services

An agency uses a multitude of systems from multiple vendors and the life of an organizational user becomes much easier when the different systems communicate among themselves and offer a seamless experience to the user. Whether it is an identity management platform or a CRM or ERP like SAP, system integrators at Zyxware ensure its Interoperability with GovCMS platform. 

GovCMS Migration
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GovCMS Migration

We help government agencies in their migration from existing systems to the GovCMS ecosystem. Whether it's an open-source platform or a proprietary platform, our migration experts will lay a migration plan that ensures hassle-free migration to GovCMS platform. We also help organizations in modernizing platform during migration to cater to the evolving demands of the day.

GovCMS Maintenance & Support
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GovCMS Maintenance & Support

You can have a dedicated support team which helps keep the platform updated and secure from threats. Our support team can take care of ongoing system enhancements on your live website or application.

GovCMS Version Upgrade
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GovCMS Version Upgrade

We offer intuitive GovCMS Migration services that reintroduce the same designs and functionalities on your platform, without compromising on the user experience. Enjoy a seamless migration to the latest version of GovCMS right away and avoid getting caught up when support period for the older version ends.

PLATFORM SOLUTIONS

Citizen Engagement Platform

The platform will offer

  1. Custom modules to cater to the institution's specific requirements
  2. Personalised citizen experience
  3. Mobile-first experience
  4. Lower lifetime cost due to open source technologies
  5. Intuitive content authoring experience
  6. Analytics ready
Self Service Adoption Enhancements

Add Citizen Self Service Adoption Enablement Suite

  1. Natural Language Search
  2. Natural Language Chatbots
  3. Easy Online Meetings
  4. Form Automation
  5. Personalised notifications
  6. Seamless request tracking system
Automated Communication Systems Package

Keep users engaged and provide automated assistance throughout using

  1. Automated email drip campaign system
  2. User behaviour triggered communications
  3. Automated content dissemination system
  4. Omnichannel communication orchestration
  5. AI-powered virtual assistant

CASE STUDIES

INSEAD Annual Report Launched
On 04/04/2019, INSEAD launched its Annual Report 2018 in a brand new form - A microsite built on Drupal. Your browser does not support the video tag. It is exciting to see one of the world’s premier management schools roll out its annual report on a Drupal solution. As a Signature Supporting Partner of Drupal, we’re extremely proud to have built the website. The idea of having an interactive website for publishing Annual Report was indeed a novel one which not many in the higher education sector was looking at. The INSEAD digital team, Zyxware and Perfect Day worked together to reimagine how the annual report can be presented in a digital form that enhanced the experience of the audience as it surfed through the achievements of the institution. The prime focus was given in bringing the essence of the institution to reflect in the report. From the moment we had the technical workshop at Fontainebleau, France, we knew it was an ambitious project as the whole website was to be built from scratch in 2 months; from creating a new identity, to interviewing stakeholders, to building, testing and launching the new site. The site has been designed around the 10 key focus areas in the past year. The content has been laid out in a hierarchical fashion for easy navigation which ensures all information about any particular topic is available to the reader at a couple of clicks. The content authoring workflow was another critical aspect of the system. Content is authored, maintained, and updated by a multitude of content authors across various departments and initiatives. The new Annual Report website has essentially captured the idea of INSEAD and has come out as a beautiful flagbearer of the achievements of the institution in the past year. We hope to see more such innovations from INSEAD setting the path for others to follow. INSEAD Annual Report 2018
LUXVT
LUXVT is the one stop solution to effectively portray properties online in stunning ways to elite clients of upmarket real estate agents. It is a powerful online marketing solution tailored specifically for these upmarket agents and their properties. There is a lot of attention given to style and sophistication that is required to create the 'wow' factor. And it is this that catches the eye. LUXVT provides complete marketing solutions like HD Video tours with aerial flying in, complete listing individual property website, integrated email blast campaign, responsive designs so clients get to watch it on mobiles & tabs, powerful lead capturing and client relationship tools, integrated face book and twitter marketing etc. THE ENGAGEMENT Simply put, real estate agents can subscribe to LUXVT to market their properties and based on their subscription plan, get different benefits. The 2 different plans are Premium Subscription plan and Standard Subscription plan. With the Premium plan, the agent gets a fully customized flash site, a movie version, lite version and MIS version of their property. The agent is allowed to upload up to 32 pictures of the property, HD videos, Google map integration to get the exact location etc. The agents who opt for the Standard Subscription will get the flash and MLS version and not the other two. The entire site was built in Drupal 6 and it was a green field project. We were involved with all the aspects of development. The design was given by the client and the theming part was done by us. We worked closely with the client to ensure the look and feel of the website was exactly in tune with what the client had in mind. Here are a few highlights on the features on the site: Promotional activities like mass mailing via email for agents to communicate with clients E-brochures can be created that can be sent along with e-mails to clients Post to Craigslist- for enhanced visibility Videos can be uploaded of different properties Activity report statistics to measure the traffic of users (separate report for 4 different versions that a premium member enjoys) Additional products like email campaigns, customized four page brochures etc are available to the agent, if required DVD's, Postcards, virtual tours, single listing websites are the other different products offered If an agent already has a domain name then the new links that get created can be named in such a way that the URL looks similar to the one they agent already possesses. Custom domain names which are easy to remember can also be requested for. Coupon code system is available to the admin of the site. He can pass on discount coupons to selected agents who can then avail it during their next subscription for a new property. Youtube syndication feature Search Optimization done to ensure the created site gets good visibility Creation of printable brochures QR Code- Automatically generated QR code that can be placed on signs and print ads The payment system that powers LUXVT is Ubercart. Interested agents have the option to make payments online and avail the features of their respective subscription plans. There are also Demo options available for interested users to get an experience on what exactly the Premium subscription is all about and what are the benefits they are going to enjoy. The admin module of this site is very powerful with respect to close monitoring of the data that goes into it and the admin has full privileges to ensure the content that goes in are true and valid. The admin of the site has the option to download XML files that gives a report on the total activity that happens on the site. This helps to understand how the site is performing and which are the areas to be concentrated upon etc. The site has been used extensively by upmarket agents across the world who have found it to be extremely beneficial. Happy to be part of this project, where happiness is experienced all the way across, even to the family who buys a beautiful home which brings a smile to their faces!
Takamol B2B
Takamol B2B Online Marketplace: Takamol is a Saudi Arabian government owned limited liability company incorporated to provide services for Small and Medium Enterprises (SME) and thereby contribute to the development of the non-oil economy in the country. Takamol was owned by Ministry of Labor (MoL), Human Resources Development Fund (HRDF) and Technical and Vocational training Corporation (TVTC) which are collectively known as MoLPlus. A key element of their strategy was creation of an On-Line Marketplace for SMEs to trade amongst themselves. The On-Line Marketplace aimed to bring in a set of efficiencies into the market by helping buyers and sellers find each other easily, enhance credibility of buyers and sellers through a registration and neutral party  verification system and an online order management system for ease of buying and selling. The website handles contents of two different languages - English and Arabic which is essential for a B2B site. English:   Arabic: Web URL: https://www.910ths.sa/ (The website has undergone further modifications since our engagement with them was completed in early 2016) Year: 2015 A detailing of the On-Line Marketplace we built is presented below. Broad user epic(s) : B2B service primarily constitutes of companies within Saudi Arabia to register on the 9/10ths portal in order to help them Buy and Sell products or Services. There are two main user roles to take into consideration in this service; Buyers and sellers. Buyers are companies trying to find product/services in Saudi Arabia and Sellers are companies trying to find customers in Saudi Arabia. The following are brief outlines of the epics of features implemented for this service. 1. For a Buyer Creating a Request Browse products Contact potential suppliers Receive interest from potential suppliers Watch list Rate products 2. For a Seller Creating a product/service catalogue Browse requests for quotation Contact potential customers Receive request from potential customers See similar opportunities Check competition Display related products to main products CRM 3. Common features for both Buyers and Sellers Social media Sharing Create a team profile Auto-matching Tag companies Rate companies Why was Drupal chosen? An ecommerce solution must incorporate a robust content management system if it is to provide a platform for ongoing success.  Drupal is secure, scalable and flexible by default. This is why most government websites including the whitehouse, india govt., australian govt., etc have used Drupal exclusively for their official and internal sites. This is why TakaMoL also went with Drupal.  This project is a very large and complex one requiring features like multi-lingual support, multi-domain, SEO, high traffic and so on. Also, Drupal is a CMS with framework like features and it is easy to build anything over it by extending it’s core features. This is why Drupal 7 was chosen.  There is no other CMS framework providing all these features out of the box. Architecture solution and delivery methodology adopted Platform and tools: Drupal 7 Modules Used: Entity, ECK, Drupal Chat, Media, Rules, Apache Solr, Facet API, Voting, Fivestar Third Party Integration: Apache Solr. Development Infrastructure: LAMP stack (Linux, Apache, MySQL and PHP); 2 webservers and 2 database servers were used for load balancing. Delivery Methodology: Continuous integration with Jenkins build server Development Model: We had used Agile methodology in this project as there were high degrees of complexity due to which requirements could not have been elaborated upfront and aggressive deadlines were to be met. Here the Product Owner was the Client Engagement Manager from Takamol who was responsible for maintaining the Product backlog which initially contained the prioritised, high level user stories. These high level user stories were broken down into smaller well defined user stories in a series of workshops, onsite at Saudi. The unclear requirements were pushed to the back of the backlog and developed into smaller user stories in an iterative manner throughout the project. A scrum team consisting of 1 business analyst, 7 developers and 2 testers was constituted and was led by Zyxware project manager/Scrum Master. The sprint cycle was 3 weeks. The cycle started with the sprint planning session and ended with a client walkthrough/demo and a sprint retrospective meeting. During the sprint planning session, story points were assigned based on the relative complexity of the user stories. During the build, while the developers worked on the build, the testers designed the test cases. As and when user stories were completed, testing was done and defects were addressed. Daily scrum meetings were conducted. After the first sprint the team capacity was determined via velocity which helped in sizing the future sprints. After each sprint, an incremental piece of the product was demonstrated to the customer for feedback. Any new requirements were added to the product backlog and prioritised. Duration (calendar months) of the project : 5 Months Approximate person months in the project: Project Manager 5 Months Assistant Project Manager 3 Months Business Analyst 2.5 Months Solutions Architect 2.5 Months Technical Architect 5 Months Developer 50 Months Tester 20 Months Summary of Deliverables: Responsive Theme : The portal has a responsive frontend which will help users to view the portal in different devices - desktop, tablets and mobile phones Content Management: Ability to create and manage product catalogues. Option to create and display information regarding trade enquiries, events, exhibitions, trade fairs in different products in India and abroad.  Option to send business enquiries for a product/catalogue and ability to view the enquiries.  Ability for rating of products and companies. Multilingual Content: The website handles contents of two different languages - English and Arabic which is essential for a B2B site. CRM: B2B Portal Admin can, view Requests they have posted.  view the request detail page which shows the ‘Request Details’ and ‘Responses’ from different companies as separate tabs. It also shows the ‘Similar Requests’ and ‘Qualified for this Requests’ as separate tabs. B2B Portal user can view similar opportunities details and competitor details,on opportunities detail page. flag opportunities as leads view their own leads manage leads by changing its status, stage and adding remarks. generate quotes for customers from the leads view statistics like number of opportunities, leads, closed leads. manage watch list by viewing all items in the list and can remove items from it. view contact list of companies and customers contacted to them as separate tabs. manage approval of pending requests. Custom Multilingual Search: Apache Solr is used to index the content in the website to provide faster searching. To enhance this search with filters, we use Facet API. Social Media Sharing: The company profiles, products/services and requests can be shared to social media – Facebook, twitter and so on.